Introduction: When and why should a complaint be filed against a company in the UAE?


In the UAE's thriving business environment, legal disputes may arise between individuals or companies on the one hand, and businesses or commercial establishments on the other. These disputes may relate to breach of contractual terms, late payments, substandard services, or violations of laws and regulations. In these cases, the most appropriate legal option is to file a formal complaint.


Filing a complaint is a sensitive step that requires careful procedural procedures and an understanding of the UAE legal system. This is where the importance of seeking the services of a specialized law firm such asMohammed Suleiman Legal Consulting Office, which provides full support to file the complaint in an effective legal manner, and follow up on it until the case is won.

📌 Cases that require filing a complaint against a company


The reasons for filing a complaint vary depending on the nature of the relationship and the dispute. Common cases can be classified as follows:

● Breach of the terms of the contract signed between the two parties.

● Deliberate delay in paying financial dues.

● Commercial fraud or providing incorrect information.

● Providing a product or service that does not meet the agreed specifications.

● Arbitrary termination of a contract without legal justification.

📌 The authorities concerned with receiving complaints in the UAE


Depending on the type and nature of the complaint, it can be submitted to one of the following entities:

● Department of Economic Development in the relevant emirate.

● Ministry of Economy in case of consumer issues or unfair competition.

● Commercial dispute resolution centers or chambers of commerce.

● Police stations (in case of criminal suspicion).

● The competent court to file a formal civil lawsuit.

📌 Steps to file a legal complaint against a company


Filing a legal complaint requires following precise procedural steps to ensure its acceptance and effective processing:

● Determine the type of complaint and its legal jurisdiction.

● Collect all supporting documents (contracts, invoices, correspondence).

● Prepare a detailed legal complaint memorandum.

● Submitting the complaint to the competent authority electronically or manually.

● Follow up on responses and legal stages until the complaint is resolved.

📌 Common mistakes when filing complaints

Many individuals and companies make mistakes when filing complaints, which leads to their rejection or delay:

● Submitting the complaint to the wrong party.

● Lack of supporting legal evidence or documents.

● Formulating the complaint in illegal language or in an unprofessional manner.

● Using an aggressive approach rather than a balanced legal approach.

📌 Who is the office of Muhammad Sulaiman for legal consultations?


Mohammed Suleiman Legal Consulting OfficeIt is one of the most prominent law firms in the UAE, distinguished by its extensive experience in litigation, preparing legal complaints, and representing clients before all judicial and regulatory bodies.


The firm's team consists of lawyers specializing in commercial law, corporate law, contracts, and civil disputes, providing services to individuals, investors, and institutions within and outside the UAE.

📌 How does the office help in submitting complaints in a professional manner?


The office provides comprehensive services, starting from the initial legal consultation, to drafting the complaint, submitting it, and following up on its results:

● Evaluate the legality and validity of the complaint.

● Collect and analyze supporting documents and evidence.

● Drafting the complaint in precise and professional legal language.

● Submitting a complaint on behalf of the customer to the competent authority.

● Legal follow-up until the decision or judgment is issued.

📌 The office's role in pleading and winning cases resulting from complaints


If the complaint develops into a lawsuit, the office represents the client with high professionalism to ensure the best possible results:

● Preparing the lawsuit based on the original complaint.

● Pleading before the competent courts and representing the client in all sessions.

● Providing legal evidence and testimony to support the client’s position.

● Follow up on the implementation of judgments and collect due rights.

📌 Examples of successful cases of the office

Mohammed Suleiman's office has won numerous cases resulting from complaints against companies, such as:

● Win a case against a contracting company that breached a project delivery agreement.

● Large financial compensation for a company that was defrauded by a supplier.

● Recover overdue financial dues through a formal complaint and then a successful lawsuit.

● Cancel an unfair commercial contract and restore contractual rights.

📌 Preventive consultations to avoid complaints and disputes


The firm also provides proactive legal services that help companies avoid difficult legal situations:

● Review internal contracts and legal policies.

● Training employees to comply with commercial and regulatory laws.

● Providing legal opinion at every stage of business operations.

● Protecting brands and sensitive data from legal infringement.

📌 Steps to contact the office and request the service


Any individual or company can contact the office and request legal support in filing or following up on a complaint via:

● Phone call to book a consultation appointment.

● Send a summary of the problem via email.

● Signing a legal services contract specifying the scope of work.

● Start implementing legal steps according to the schedule.

📌 Conclusion: Do not hesitate to claim your legal rights.


Filing a complaint against a company in the UAE is a legal right for every aggrieved party, but it requires precise legal tools to achieve the desired results. Based on the experience ofMohammed Suleiman Legal Consulting OfficeWe ensure that your complaint will be filed in a legally correct manner, and that your interests will be protected and professionally defended.


Don't let your rights be lost due to complicated procedures or lack of expertise. Instead, contact the office of Muhammad Sulaiman to be your legal partner every step of the way toward achieving justice and restoring rights.

  • Counselor Mohammed Al-Taban

    General Manager

  • Heba Hajjaj

    Deputy Director General

  • Hossam Hajjaj

    sales manager

Excellent service

As part of our legal and humanitarian work and our belief in equal opportunities in providing advice to all segments of society, we have employed a specialized team that visits senior citizens, residents, and people of determination to their locations and provides them with legal advice as if they visited us at the company’s headquarters. Just as we provide excellent service to institutions and companies, we always strive to provide ideal services to companies and businessmen and we understand well the factors that affect the ability of companies to operate efficiently and achieve a competitive advantage.

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تفضلوا بزيارة مكتبنا في أبوظبي

Dubai REAL ESTATE
in the last week

Hello, thank you for your professional service. My case was with one of the developers and the legal team handled my request very well and secured a legal win. Thank you from the bottom of my heart. I will refer them to my friends too.

Mina Magdy
4 months ago

Mohammed Al Taeban Legal Consultancy is a true example of excellence in legal services. I found everything I was looking for: professionalism, respect, attention to detail, and strong support. I deeply thank the team and strongly recommend them to anyone in need of a top-tier legal office.

sos da
in the last week

Excellent law office. They resolved my case and I won. I recommend working with them. I was even paying in installments. Thank you!

Frequently Asked Questions

Is the first consultation free?

Yes, the first legal consultation at the office of Mohammed Sulaiman Al-Taban is completely free. You can receive an initial consultation at no cost to review your case and determine the appropriate course of action. To take advantage of this service, it is recommended to contact the office to schedule an appointment in advance.

Do you have an installment payment system?

Yes, our office offers convenient installment payment options, allowing you to divide the amount into installments of up to six months. We are committed to providing flexible payment options to facilitate legal procedures for our clients.

Do you have remote legal advice?

Yes, our office offers remote legal consultation services via video conferencing platforms such as Microsoft Teams and Zoom, ensuring your convenience and saving time and effort. You can easily obtain specialized advice wherever you are.

What is the expected fee for your cases?

Our office's case fees vary depending on the nature of each case, its complexity, and the legal procedures required. We conduct a thorough study of each case to determine the appropriate cost, while ensuring flexible solutions that meet the client's needs. We guarantee professional legal follow-up to achieve the best possible outcome.